Azkar Wiratama, Zuhri, and Eman Setiawan. “Customer Complaint Monitoring Dashboard Based on K-Means Clustering and Moving Average”. Jurnal SINTIKA (Jurnal Sistem Informasi, Teknik Informatika, Dan Sistem Komputer), vol. 2, no. 3, Sept. 2026, pp. 165-77, https://doi.org/10.65359/ea6hx608.